National Physical Laboratory
UK. Telecommunication Laboratory (UKTL)
Led by the Department for Science, Innovation and Technology, the UK Telecoms Lab (UKTL), announced in October 2022, will give the UK the cutting-edge technology to keep our telecommunications networks safe, accelerate the roll-out of 5G,and grow our brilliant telecoms sector by bringing in new entrants to diversify the supply chain market.
Successful candidates will have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK the safest place to live and do business online. It also gives exposure to senior government department officials, communications industry leaders and academic professionals, all key stakeholders in the work of UKTL as you help UKTLs leaders to coordinate meetings and briefings.
As a trusted and independent national capability, the UKTL will interact at the intersection of standards bodies, such as 3GPP, the National Cyber Security Centre and the wider UK intelligence community, academia, Ofcom, as well as Communications Service Providers and telecommunication equipment vendors.
Every department has their own set of unique needs. As their Senior Administrator, you’ll get to know what those are and set up the right levels of administrative support to deliver on them. The role allows a level of autonomous responsibility in planning and coordinating UKTLs best practices for the smooth running of the business and also measurement of continuous development for the team. As an experienced administrator, it’s the chance to learn more about our business and where it could take you. At NPL, we touch ordinary lives in extraordinary ways and you could too.
Acting as the first point of contact, you’re on hand to ensure the administration of the department is delivered smoothly and to the highest standard. Supporting and reporting directly into UKTLs CEO and CTO, you’ll coordinate the team’s duties to play to their strengths, whilst ensuring they deliver a high-level of customer service at all times. Taking a particular interest in the management’s needs, you’ll manage schedules of work, co-ordinate internal and external meetings, help prepare and circulate documents. Finally, you’ll take responsibility for the implementation and maintenance of the systems and databases – ensuring they are compliant and accurate. You’ll be right at the heart of the organisation re-enforcing high levels of collaboration and values at UKTL, helping to create and benefiting from the best working environment.
Successful Applicants must be able to commute to the UKTL offices in Birmingham with the possibility of hybrid working.
We strive to offer a great work life balance – if you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
About You
As you’ll be responsible for the day-to-day management of the department’s administrative duties, you need to have plenty of hands-on administration experience (which includes some team leadership too). In addition, you’ll have superb communication skills, great attention to detail and be 100% customer-focussed and service-driven. Beyond that, we’re looking for someone who’ll thrive in an environment like ours. At NPL we learn from each other, respect each other and work together to do better. For ourselves and for our customers. And whilst we’re always looking to stretch beyond what we know, we don’t make things more complicated when there’s no need. Together, we’re helping make the impossible, possible.
Desirable Skills and Experience:
- Experience of working in a team, using relevant support tools with a strong customer focus.
- The ability to think logically, meet deadlines and effectively prioritise workload according to the needs of the management team and customers.
- Excellent listening and questioning skills, combined with the ability to interact confidently.
- Knowledge of Microsoft products eg Office365 and earlier versions.
- Strong organisational & communications skills, arranging and tracking work through to completion across internal teams.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.
We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.
However, to work in this role within UKTL, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SCclearance
.
