Customer Service Administrator


    Location
    Staffordshire
    Date

    HAYS

    Customer Service Administrator, Wolverhampton, Full-time and Permanent, £25,000 – £30,000 per annum

    Senior Customer Service Administrator
    £25,000 – £30,000 per annumFull-time, Permanent
    Wolverhampton basedNo hybrid working

    Key duties

    • Ensuring clients receive a same-day response to all queries
    • Ensuring client ‘ticketing’ system is clear at the end of every day
    • Providing full administrative support to the helpdesk and the operations team
    • Occasional minute taking in client meetings
    • Leadership and overseeing of the day-to-day running of the office and helpdesk team

    What you’ll need to succeed

    • Exceptional initiative and a self-starter attitude
    • Experience in administration, customer service or helpdesk roles
    • Experience in manufacturing/engineering is preferred but not essential

    What you need to do now

    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.
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