Digital Communications Coordinator

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18 th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Digital Communications Coordinator to support in overseeing its presence on the Club website and develop the Foundation’s social media presence through planning, production and distribution of compelling digital content showcasing how the Foundation inspires and empowers people living within our local communities to thrive. The role will also involve assisting with the Foundation’s digital marketing outreach.

JOB PURPOSE

• To support overseeing the Foundation’s presence on the Club website, ensuring it amplifies the Foundation’s voice and fosters meaningful connections and engagement with all stakeholders.
• To develop and help maintain the Foundation’s social media presence – this is an exciting time to get involved, with the Foundation discussing its launch on Instagram and some other major platforms.
• To play a key supporting role in email marketing and provide analysis reports on all things digital.

KEY RESPONSIBILITIES

• Work with the Foundation’s growing fundraising & communications team to develop digital and social media strategies that meet the organisation’s objectives.
• Produce high-quality digital content in the form of videos, infographics and more.
• Maintain on brand and up-to-date presence for the Foundation on the Club website.
• Provide support in the implementation of email marketing to key Foundation audiences.
• Produce regular analysis reports, utilising data and responding to what it tells us.
• Spend time working at Foundation activities and across Club sites to understand what stories there are to tell and how we can best share them.
• Help lead the testing and implementation of digital trends and tools.
• Work with Foundation staff and beneficiaries so that content is not just about them, but led by them.
• Participate in staff training offered by the Foundation.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policy on safeguarding, ED&I practices and environmental sustainability.
• Due to the nature of the industry and the role, some out-of-office hours work may be required from time to time, including evenings, weekends and bank holidays.

PERSON SPECIFICATION

• A creative mind, daring to try new ways of working and with the drive to take forward ideas independently.
• Confidence in building and maintaining relationships internally and externally, across multiple sites and groups of stakeholders.
• Excellent planner, organiser and calm under pressure.
• A passion for storytelling and attention to detail.
• A commitment to safeguarding, ED&I and environmental sustainability.
• Thinks ahead, generates innovative ideas.
• Values and respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.

SKILLS AND EXPERIENCE

Essential

• Proven experience of website management and content management systems.
• Extensive knowledge and use of social media channels and management tools.
• Proven experience in using analytics to inform future ways of working.
• Strong interpersonal skills, with the ability to make relationships and enlist support.
• An understanding around the importance of obtaining consent for people to be in photos and videos.
• Sound writing and proofreading skills.

Desirable

• Knowledge of and ability to use Adobe video editing programs and Canva, as current preferred tools of ours.
• Experience and knowledge of best practice around email marketing.
• Good understanding of how digital communications can support a charity fundraising function.
• Good understanding of the sports/CSR landscape also desirable.

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race or ethnic and national origins, religion or belief, or sexual orientation.

For further information and to apply, please visit our website via the apply button.

Closing date: 8th November 2024