IAM Product Engineer


    Location
    Bristol
    Date

    Hargreaves Lansdown

    Excited to grow your career?

    Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

    We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. We’d love to hear from you!

    About the Role

    We have an exciting opportunity for an experienced IAM Product Engineer to join the IAM Product Team at HL. The IAM Product Engineer is a specialist role focusing on developing new functionality within our IAM and PAM toolkits, maximising their value, collecting end user feedback, and supporting our Tech Leads and the wider team with development or incident resolution as required. This requires a mixture of technical skills, knowledge and experience and interpersonal skills.

    What you’ll be doing

    Working within the IAM Product team, supporting project work and automation with our IAM toolkit, OneIdentity Identity Manager, to include development work and integration with colleague-facing systems.
    Helping to deliver our IAM improvement programme, with focus on employee lifecycle management and maturing RBAC
    Proactively obtain feedback and metrics on IAM products’ performance to drive improvements
    Support Major Incident events, feeding into the PIR process and helping to produce the RCA
    Managing tickets logged in ServiceNow and Jira, including Incidents, Changes, Requests and Problems, effectively and to SLA
    Managing Product backlog, prioritising service based on business value
    Helping to deliver the product vision and strategy, collaborating with stakeholders and making sure that technical and non-technical users alike are maximising product functionalities
    Create and maintain accurate system documentation, including change requests, technical and user guides, hardware and software asset and configuration requests

    About you

    Significant experience in an IAM engineering or closely equivalent role
    Proven experience working with IAM tools, such as One Identity Manager, Sailpoint IIQ, Okta, Ping, Saviynt or equivalent
    Practical work-based experience across recertification, access analysis, toxic combinations, IAM policy, IAM technology, culture, incident response and risk management
    Experience of working in a commercial organisation and liaising with all levels of stakeholder. Additional experience of working in a regulated and listed environment will be supportive to your success in this role.
    Be able to evaluate the adequacy of IAM controls, suggest and drive improvement
    An effective and engaging communicator, able to present complex information in simple context, adapting your style to suit your audience
    ITIL certified or have a good awareness of ITIL

    Interview process

    A two-stage interview process with the first stage using competency questions and the second stage a practical task

    Working Schedule

    We are looking for a IAM Product Engineer to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

    Why us?

    Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

    To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

    What’s on offer?

    Discretionary annual bonus and annual pay review
    25 days holiday plus bank holidays and 1-day additional Christmas closure
    Option to purchase an additional 5 days holiday
    Flexible working options available, including hybrid working
    Enhanced parental leave
    Pension scheme up to 11% employer contribution
    Sharesave scheme – have a real stake in HL’s future
    Income Protection and Life insurance (4 x salary core level of cover)
    Private medical insurance
    Health care cash plans – including optical, dental, and outpatient care
    – confidential support including mental health counselling and remote GP
    Wellhub – unlimited access to fitness providers and wellness coach sessions
    Variety of travel to work schemes with bike storage and shower facilities
    Inhouse barista and deli serving subsidised coffee and sandwiches
    Two paid volunteering days per year

    dependant on role level

    only available to select during our annual benefits window, in November each year

    Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

    This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

    Please note, we are unable to provide employment sponsorship to candidates.