Receptionist

    By
    -

    Location
    Buckinghamshire
    Date

    HAYS

    Temporary Receptionist opportunity in Milton Keynes

    Your new company

    Hays is working with a leading healthcare organisation looking for a reception/administrator to join their dynamic and friendly team.

    Your new role

    You will be the first point of contact for visitors. Your responsibilities will include:

    • Greeting and welcoming customers, supporting their journey throughout the centre, and ensuring a thorough checkout.
    • Answering, screening, and forwarding incoming customer queries via phone calls, and proactively managing the local mailbox and emails.
    • Proactively maintaining a well-presented reception and waiting areas.
    • Ensuring customer reports are dispatched from centres within the desired time frame, including effective management of abnormal results.
    • Ensuring all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase.
    • Processing payments, invoices, added charges, and credit notes upon customer departure.
    • Organising yourself to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
    • Handling post – collecting, opening, date stamping, distributing incoming post, and posting outgoing post.
    • Generating letters as required by the business.
    • Monitoring stocks and ordering goods when required.
    • Playing an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.
    • This role requires shift work, including one Saturday a month.

    What you’ll need to succeed

    To be successful in this role, you should have excellent communication and organisational skills, a friendly and professional demeanour, and the ability to multitask in a fast-paced environment. Previous experience in a similar role and proficiency with office software are highly desirable.

    What you’ll get in return

    • 3-month temporary role with potential for extension
    • £12 hourly
    • On-site parking
    • The opportunity to work in a supportive and collaborative team

    What you need to do now

    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
    If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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