EVP Global Functions
A Snapshot of Your Day
As a Operations Owner for OT CMDB in collaboration with OTSM team
(Operational Technology Service Management), you will be responsible for
managing and optimizing the OT CMDB operational delivery. You will plan and
adjust service costs, create, maintain and improve internal processes, and
ensure that service quality meets the required standards. You will work closely
with various groups and external partners to ensure smooth service design,
implementation and delivery. Your role will involve supervising the
implementation of ITIL practices and ensuring compliance with industry
standards.
We offer flexible work hours, and the choice of working from office or
home. Join us on this exciting journey and play an important role in defining
the future IT & OT Processes at Siemens Energy.
How You’ll Make an Impact
·
Operational
Management:
Take ownership for managing
the OT CMDB service operations and ensuring that service quality meets the
required standards.
·
ITIL Practices
: Solid background in implement and overseeing ITIL practices to enhance
service management.
·
Collaboration:
Work closely with various groups and external partners to ensure smooth
service delivery.
·
Customer Focus:
Continuously listen to our internal customers and align service priorities
accordingly.
·
Cost Planning:
Plan and adjust service costs to ensure efficient use of resources.
·
Process
Monitoring:
Monitor internal processes
and find opportunities for optimization.
What You Bring
·
Expertise
: Strong knowledge of Service Management and related technologies, ideally
including operational technology in the shopfloor environment.
·
Experience:
Several years of experience in managing services and collaborating with
various departments and external partners in a large enterprise environment.
·
Skills
: Decision-making, problem-solving skills, and coordination of third-party
providers.
·
ITIL Training:
ITIL training is advantageous.
·
Technical Skills
: Proficiency in Service Management & Service-Now.
About the Team
You will be part
of Operational Control Center (OCC), a dedicated team focused on operational
excellence and execution of IT processes. This team is responsible for managing
and optimizing IT & OT services, ensuring that they meet the needs of the
organization and its partners. We provide an atmosphere to learn & develop
your skills in an agile and flexible work environment.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy
technology company. With 98,000 dedicated employees in more than 90 countries,
we develop the energy systems of the future, ensuring that the growing energy
demand of the global community is met reliably and sustainably. The
technologies created in our research departments and factories drive the energy
transition and provide the base for one sixth of the world’s electricity
generation.
Our global team is committed to making sustainable,
reliable, and affordable energy a reality by pushing the boundaries of what is
possible. We uphold a 150-year legacy of innovation that encourages our search
for people who will support our focus on decarbonization, new technologies, and
energy transformation.
Find out how you can make a difference at Siemens
Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through
diversity we generate power. We run on inclusion and our combined creative
energy is fueled by over 130 nationalities. Siemens Energy celebrates character
– no matter what ethnic background, gender, age, religion, identity, or
disability. We energize society, all of society, and we do not discriminate
based on our differences
Rewards/Benefits
·
Competitive compensation package
·
Work-life balance: Flexible working time,
·
Flexible mobile working policy (hybrid)
·
Local benefits such as meal allowance, flexible
plan and much more
·
Self-driven development framework with
insights and resources to develop and grow on technical and soft skills.
Continuous learning
·
International and cross Business Units
We value equal opportunities and welcome applications from people with
disabilities.
#LI-AP1
