Field Service Operation manager

About the role

Location:
South
Africa

Mode of Employment:
Field
Service Operation manager

Position Title
: Full –
time employment

A
Snapshot of Your Day

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Siemens
Energy’s ‘Onshore Field Service’ team in South Africa plays a crucial role in
the Field Service & Tooling organization in Europe and Africa. Our team is
in charge of managing and staffing Field Service projects within the subregion on
Gas services Distributed / Central, and Transformation
of Industry Compression products,
and may also provide support outside the subregion as needed.

How
You’ll Make an Impact
 

• Reporting: You
  will report directly to the Head of Onshore Field Service within your sub-region.
• Headcount
  Management: Manage the Field Service headcount within your organization.
• Partnerships:
  Build strong partnerships and maintain open communication with respective
  PCCs within the Field Service global organization.
• Communication:
  Maintain good communication with the Project Management (PM) organization.
• Team Setup: Optimize the Field Service team setup based on
  short-term and long-term planning for both planned and unplanned outages.
• Recruitment: Recruit the required Field Service headcount within
  the region as needed.
• Optimization:
  Continuously optimize headcount regionalization versus the use of the
  product competency center (PCC) headcount for outage execution.
• Cross-Training: Optimize the existing headcount through
  cross-training of Field Service Engineers and Technicians.
• Training &
  Certification: Organize required trainings and
  track PCC certifications.
• Localization:
  Optimize headcount certification in terms of localization.
• Coaching &
  Development: Coach and develop the local Field Service team to ensure high
  levels of team satisfaction and employee retention.
• Performance
  Targets: Ensure utilization, timelines, and quality targets are met for
  all Field Service activities.
• Compliance: Ensure
  compliance with legal requirements related to the activity of field staff.
• EHS
  Responsibility: Oversee EHS responsibilities for the Field Service team
  and their activities at customer sites.
• Tooling Center
  Management: Effectively manage the regional tooling center.
• Digitalization
  Support: Support our digitalization efforts by adopting strategic projects
  like Primavera/Salesforce Field Service Lightning, Polaris (SAP FSM or SF
  FS Lightning), OnePM, mySPGI, and CPQ.
• Culture: Foster a
  culture of transparency, entrepreneurship, inclusiveness, and act as a
  change agent for your team(s).

What You
Bring 

• Emphasis
  on Collaboration: We are in search of candidates who thrive in a collaborative
  environment, showcasing exemplary leadership abilities and effective
  communication skills.
• Communication:
  You should have the ability to apply your communication skills at all levels
  within the organization.
• Organizational
  Understanding: A good understanding of our company organization, including head
  offices and regions, is required.
• Experience:
  You should have a minimum of 7 years of personal (preferably hands-on)
  experience in Field Service.
• Leadership:
  Experience in leading a team of 7 or more people is essential.
• Project
  Management: Strong project management skills are a must.
• Language:
  Fluency in English is required.
• Analytical
  Skills: Strong analytical skills, including an understanding of turnkey project
  setups and various implementation concepts.
• Education:
  A bachelor’s degree in mechanical or electrical engineering is preferred.
  Equivalent experience will also be considered.

Gas
Services

Our Gas
Services division offers Low-emission power generation through service and
decarbonization. Zero or low emission power generation and all gas turbines
under one roof, steam turbines and generators. Decarbonization opportunities
through service offerings, modernization, and digitalization of the fleet.

Check out
this video to learn more about our Gas Service business https://www.siemens-energy.com/global/en/offerings/power-generation.html

Who is
Siemens Energy?

At
Siemens Energy, we are more than just an energy technology company. We meet the
growing energy demand across 90+ countries while ensuring our climate is protected.
With more than 92,000 dedicated employees, we not only generate electricity for
over 16% of the global community, but we’re also using our technology to help
protect people and the environment.

Our
global team is committed to making sustainable, reliable, and affordable energy
a reality by pushing the boundaries of what is possible. We uphold a 150-year
legacy of innovation that encourages our search for people who will support our
focus on decarbonization, new technologies, and energy transformation.

Rewards

• Working with a global
  team
• Opportunities to work
  on and lead a variety of innovative projects
• Possibility to take
  over further tasks within the company
• Supportive work culture
• Medical benefits
• Remote/Flexible work
• Time off/Paid holidays
• Parental leave
• Continual learning
  through the Learn@Siemens-Energy platform

• e-Learning
• Mentorship
• Coaching

·       Open feedback culture

Our
Commitment to Diversity

Lucky for
us, we are not all the same. Through diversity we generate power. We run on
inclusion and our combined creative energy is fueled by over 130 nationalities.
Siemens Energy celebrates character – no matter what ethnic background, gender,
age, religion, identity, or disability. We energize society, all of society,
and we do not discriminate based on our differences.

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