TLC: Talk, Listen, Change
TLC: Talk, Listen, Change are excited to be expanding their Therapeutic Wellbeing Team.
Are you an experienced Counsellor looking for a fulfilling role where you can make a difference? We re seeking a skilled professional to join us and line manage our small team of passionate counsellors.
Working closely with the Therapeutic Wellbeing Service Manager your role will work to ensure delivery of a high-quality counselling service to children and young people that is trauma-informed ,ethical and supports key outcomes. Supporting the team of CYP counsellors and the wider counselling team to develop and maintain a safe, professional and accessible service.
You will also work with the Therapeutic Wellbeing Service Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC s values and the BACP Ethical Framework.
The Role
Provide line management support to counsellors through regular one-to-ones, performance appraisals, team meetings, sickness and performance management.
You will oversee and manage weekly Triage Meetings to ensure referrals are processed quickly, needs-based assessments are completed and timely decisions around the best type of support are made, ensuring children and young people s voices are central to the process.
You will carry a small case load of clients and monitor the delivery levels across the counselling team and pro-actively allocate cases to counsellors and emotional wellbeing workers in the most efficient way possible.
Contribute and support the Therapeutic Wellbeing Service Manager to produce high quality reports reporting back to commissioners/funders.
Work with the Therapeutic Wellbeing Management Team and wider TLC Teams to review, monitor and improve services, ensuring that the needs of the people receiving counselling are prioritised and their journey though the organisation is as smooth and uncomplicated as possible.
About you
Experience: 5+ years working with children and young people. You ll be experienced in trauma-informed care.
Skills: Held previous line management, leadership or coaching responsibilities. Strong knowledge in safeguarding, risk assessment, and therapy frameworks. Great communication skills and the ability to work flexibly.
Qualifications: Level 4 or above qualification and registered with BACP/UKCP/HCPC.
If you’re passionate about making a real difference and thrive in a creative, supportive environment, then we would love to hear from you.
About us
TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.
TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men s violence against women. These initiatives support work to build an equitable and respectful work environment.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We believe in empowering our team members to bring their best to this role. That s why we offer flexible working hours around core business times.
We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.
We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
