Business Transformation Coordinator

Job Background:

The Business Transformation Coordinator will engage with and support business areas to consistently assess, embed, and/or evaluate business change initiatives, with a focus on evidence based decision making, to deliver identified benefits. As part of a multi-disciplinary team the role holder will plan, coordinate, implement, and/or evaluate large-scale programmes and projects, adhering to time, cost and quality parameters.

Hours of Work:
Monday – Friday with a requirement to work outside office hours when necessary to meet the demands of the role. 37 working hours per week (42 hours gross).

Salary:
£34,524 – £35,712.

Main Activities

The main duties and responsibilities associated with the role include the following:

• Design, deliver and/or evaluate:
  • Data elicitation exercises including focus groups, interviews, workshops, surveys, system and document analysis, and open source research to obtain relevant, accurate data.
  • Data analysis, including cleansing and validation, to accurately identify issues, applying problem solving methodologies to deliver opportunities for improvement.
  • Process mapping exercises.
  • End-user testing and acceptance criteria for proposed solutions
  • Efficient solutions, including key performance indicators, which are feasible, achievable, and sustainable wile carefully balancing value for money and delivery of service.
  • Concise, evidence-based reports and business cases to inform strategic decision making and meet the needs of internal and external stakeholders
• Design, manage, report, deliver, assess, and/or evaluate projects, reviews, information, and research in order to deliver against strategic objectives and inform strategic decision making under the Police Service of Northern Ireland’s Transformation and Continuous Improvement Portfolio.
• Develop and deliver professional presentations and briefings to senior management to inform strategic decision making, and meet the needs of internal and external stakeholders.
• Develop and maintain appropriate records and formal documentation for audit.
• Identify and address interdependencies and opportunities to optimise connectivity and processes and/or reduce duplication of effort.
• Support Business Transformation Deputy Principals, Senior Management, and Business Areas in the delivery of the Police Service of Northern Ireland’s Transformation and Continuous Improvement Portfolio.
• Form and lead a multi-skilled, multi-disciplined team(s), tasking individuals and managing performance against agreed objectives.
• Work collaboratively, including the design and coordination of internal and external stakeholder engagement and benchmarking exercises, to identify, define and deliver mutual benefits and mitigate risks.
• Ensure all design solutions are compliant with existing legislation, policies and procedures including Section 75 initial screening.
• Contribute to the creation of new policies and amendments of existing policies.

This Job Description reflects the main duties and responsibilities reflect the main elements of those associated with this position. It is not intended to be exclusive or exhaustive.

Person Specification

Essential Qualifications and Experience

• Formal training in Project Management, Business Analysis or similar

AND EITHER:

• A degree or equivalent qualification in a relevant area plus 2 years’ experience in a business improvement or change management role (designing, managing, reporting, delivering, assessing, and/or evaluation projects reviews, information, and research).

OR:

• A Levels or equivalent qualification plus 3 years’ experience in a business improvement or change management role (designing, managing, reporting, delivering, assessing, and/or evaluating projects, reviews, information, and research).

Essential Skills

• Strong analytical skills and the ability to provide succinct reports and business cases with a strategic perspective.
• Ability to translate organisational strategy into delivery plans, identifying risks and determining the organisational impact before developing and implementing appropriate mitigation.
• Ability to draw out effective and efficient solutions, including key performance indicators, which are feasible, achievable, and sustainable while carefully balancing value for money and delivery of service.
• Ability to identify, define, monitor and report on benefits.
• Ability to lead a multi-skilled, multi-disciplined team(s), tasking individuals and managing performance against agreed objectives.

Essential Other

• IT literate specifically in the use of the Microsoft Office suite (including MS Word, MS PowerPoint, MS Excel and MS Outlook).

Other

• The successful candidate must have access to a form of transport which will enable them to fulfil the responsibilities of the job in full.

Desirable Qualifications

• Prince 2 Practitioner or Lean Six Sigma accreditation.

Desirable Skills & Experience

• Experience in the practical application of Lean Six Sigma methodologies.
• Experience in the practical application of P30 methodologies.

Successful applicants will be retained on a merit list for future opportunities arising.

We would encourage you to check the spam within your email system for any relevant correspondence.

Shortlisting will be carried out based on essential criteria. Please note in some instances, for example, where there is a high volume of applicants, desirable criteria may be assessed.

Selection Methodology

PSNI uses the Competency and Values Framework (CVF) which sets out nationally recognised behaviours and values to support all policing professionals. You will be assessed against the values and at the competencies level as indicated below. This will include both past and future focused questions. Further guidance and information about the Competency and Values Framework (CVF) (2016 version) is available here on our website Competency and Values Framework (2016)Link to ‘Competency and Values Framework (2016)’ .

Applicants meeting the eligibility criteria and essential qualifications, experience and skills will be required to demonstrate their experience for the following criteria:

Competency and Values Based Presentation and Interview

Values

• Integrity
• Public Service

Competencies – Level 2

• We are collaborative
• We deliver, support and inspire
• We analyse critically
• We take ownership