Transformation of Industry
A Snapshot of Your Day
Customer Technical Support is a fast- paced customer-centric
world. You spend your day helping others, answering their questions, evaluating
their technical issues and providing technical leadership. Work across
organization and across the world in real and virtual teams.
How You’ll Make an Impact
- Support the Siemens Energy
Industrial Application steam turbine technical services business with creating
inspection plans, reviewing findings, developing repair plans, supporting shop
repairs, and writing reports for existing equipment. - Update fleet records to
reflect steam turbine and valve configurations and support the technical
services case queues by reviewing fleet data and answering questions asked by
internal and external customers. - Provide technical support
and leadership for root cause investigations, inspection and repair quote
support to the marketing organization, and technical instructions to
manufacturing, supply chain management, or field service for disposition of
product deviations. - Lead and/or support steam
turbine R&D projects by performing calculations, ensuring drawings are
issued to required dates, and completing tasks within allocated budgets. - Provide mark-ups and
information to direct drafting personnel so that they may correctly revise
existing engineering drawings and/or create new engineering drawings. Review,
modify, and sign-off engineering drawings. - Provide technical
instructions to the field in support of turbine installation or troubleshooting
activities and support business cost reduction and process improvement
initiatives.
What You Bring
- Bachelor of Science in
Engineering required. Mechanical field preferred. - 3 years of relevant
experience required, with at least 1 year of technical engineering experience
with rotating equipment. Fundamental understanding of mechanical engineering
principles required; Candidates with more years of experience may be considered
for a higher- level position. - Problem-solving mentality
and the ability to collaborate with internal and external business partners to
create solutions. - Rotating equipment product
knowledge and familiarity with the product design. - Knowledge of root cause
analysis and the process, and curiosity about creating customer-focused
solutions.
Additional Preferred Skills:
- Rotating equipment design
experience, preferably of steam turbines. - Background in reliability,
manufacturing, design, or operations of rotating equipment
Additional Details:
- Approximately 25% travel,
both domestic and international with ability to obtain a passport. - Occasional work during
off-hours and weekends is required to support 24/7 operations. - Must be willing to relocate
if not in commuting distance of Houston, TX - Applicants must be legally
authorized for employment in the United States without need for current or
future employer-sponsored work authorization. Siemens Energy employees with
current visa sponsorship may be eligible for internal transfers.
About the Team
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy
technology company. We meet the growing energy demand across 90+ countries
while ensuring our climate is protected. With more than 94,000 dedicated
employees, we not only generate electricity for over 16% of the global
community, but we’re also using our technology to help protect people and the
environment.
Our global team is committed to making sustainable,
reliable, and affordable energy a reality by pushing the boundaries of what is
possible. We uphold a 150-year legacy of innovation that encourages our search
for people who will support our focus on decarbonization, new technologies, and
energy transformation.
Find out how you can make a difference at Siemens
Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we
generate power. We run on inclusion and our combined creative energy is fueled
by over 130 nationalities. Siemens Energy celebrates character – no matter what
ethnic background, gender, age, religion, identity, or disability. We energize
society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
Career growth and development opportunities
Supportive work culture
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Family building benefits
Parental leave
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