Transformation of Industry
Snapshot of your day
Embark on a challenging and rewarding
journey as the Field Service Manager hub Poland Compression in our dynamic
organization based in Elblag and Lodz, Poland. This leadership role is integral
to our commitment to delivering top-tier service and technical support for
compression systems. As the driving force behind our field service operations,
you will lead a dedicated team, cultivate client relationships, and ensure
operational excellence. If you are a seasoned professional with a passion for
leadership, technical acumen, and customer satisfaction, we invite you to join
us in shaping the future of our field service operations and contributing to our
continued success.
This role will report to the Head of
Field Service & Repair and will be based in Elblag or Lodz Poland (hybrid
mode of work).
How you will make an
impact:
- Spearhead the field service
organization for compression, overseeing a team dedicated to customer service
excellence and technical support. - Develop and implement strategic
plans to optimize field service operations and ensure alignment with overall
business compression field service objectives. - Cultivate and maintain strong
relationships with clients, acting as a key liaison between the organization
and customers (internal/external). - Drive customer satisfaction by ensuring timely
responses to service requests and effective resolution of issues. - Lead and inspire a
high-performing field service team, providing guidance, mentorship, and
fostering a collaborative and customer-centric culture. - Manage resource allocation, staffing, and
training to enhance team capabilities and performance. - Collaborate with
cross-functional teams, including sales, engineering, and logistics, to ensure
seamless communication and coordination in delivering comprehensive customer
solutions. - Enforce quality standards in
field service operations, conducting regular audits and assessments to maintain
high-quality service delivery. - Implement continuous improvement initiatives
to enhance the overall effectiveness of field service processes.
What
you bring:
- Proven experience in a
leadership role within field service operation (compression industry will be an
advantage). - General knowledge of compression systems and
or rotating equipment. - Excellent leadership and interpersonal skills,
with the ability to inspire and motivate a diverse team. - Customer-focused mindset with a
commitment to delivering exceptional service. - Strategic thinker with the
ability to align field service operations with organizational goals. - Fluent in English.
- Proven track record in
optimizing field service processes and driving operational efficiency. - Eager and curious to learn and
actively seek feedback impulses from inside and outside the organization. - Willingness to travel
domestically and internationally as required (short trips – around 10% annually).
About the Team
Our Transformation of Industry division
is decarbonizing the industrial sector. Increasing electrification and
efficiency are key and demand for green H2 and derivative fuels will rise. We
enable decarbonization of the industrial sector and the transition to
sustainable processes, building on a strong industrial customer base, a global
network, diverse technologies, and integrated execution capabilities.
Candidates want to learn about the divisions they will be joining–the
structure, how it works together, and the role it plays in driving Siemens
Energy’s mission forward.
Who is Siemens Energy?
At Siemens Energy, we are more than just an
energy technology company. We meet the growing energy demand across 90+
countries while ensuring our climate is protected. With more than 94,000
dedicated employees, we not only generate electricity for over 16% of the
global community, but we’re also using our technology to help protect people
and the environment.
Our global team is committed to making
sustainable, reliable, and affordable energy a reality by pushing the
boundaries of what is possible. We uphold a 150-year legacy of innovation that
encourages our search for people who will support our focus on decarbonization,
new technologies, and energy transformation.
Find out how you can make a difference at
Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same.
Through diversity, we generate power. We run on inclusion and our combined
creative energy is fueled by over 130 nationalities. Siemens Energy celebrates
character – no matter what ethnic background, gender, age, religion, identity,
or disability. We energize society, all of society, and we do not discriminate
based on our differences.
Rewards/Benefits
- We use a motivational remuneration system and an attractive
benefits package (including: private medical care, life insurance,
Employee Pension Program, stock market plans, additional days off, lunch
card, Multisport card, Social Fund programs, additional benefit points on
the MyBenefit platform) - Refer and earn through our rewarding Referral Program
- Grow professionally with broad development opportunities and
participation in exciting projects
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