High Voltage (HV) Spare Parts Support

A Snapshot of Your Day

As a High Voltage (HV) Spare Parts Support employee, you will be providing customer support to Utility and Industrial customers across Canada for high voltage transformers and circuit breakers. You will be communicating daily with customers, vendors, project managers and engineers at our global factories. Our key objectives are to offer our customers world-class service focusing on their needs for spare parts. We strive to offer an appropriate level of quality and ensure materials and services are delivered on schedule and in compliance with the customer’s specifications and expectations.

How You’ll Make an Impact

• Collaborating with the technical team & vendors to ensure timely quote response to customer RFQs for HV transformer/breaker spare requirements
• Follow up/Expedite as necessary to ensure delivery dates are met, and proactively communicate delayed shipments to customers and stakeholders
• Establishing, developing, and maintaining strong, long-lasting client relationships
• Capturing upselling & new business opportunities and assisting in maintaining a pipeline of opportunities from new leads to closed business in Salesforce
• Reviewing legacy information & technical drawings with customers, vendors & engineering team

What You Bring

• Bachelors degree or technical diploma (engineering) required. Engineering degree a plus.
• 2 or more years of inside sales rep or customer service rep experience with a technical/engineering firm.
• Basic engineering aptitude to read and interpret transformer/parts drawings required.
• Experience with high voltage electrical equipment a plus.
• Proficient in Microsoft Office (Power Point, Word, Excel, Outlook). SAP & Salesforce experience is a plus.
• Strong interpersonal, written, and verbal English communication skills. French is a plus.
• Ability to multi-task effectively across various requests, functions and departments
• Ability to set and manage multiple customer priorities in a timely manner
• Detail-oriented, flexible and highly motivated with a strong work ethic and professional demeanor
• Ability to work collaboratively in a team environment
• Applicants must be legally authorized for employment in Canada without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Join our dynamic Grid Technologies Service (GT SV) team at Siemens Energy as an HV Spare Parts Support, supporting Siemens Energy’s High voltage transformer and circuit breaker install base in Canada. Our team is dedicated to providing exceptional service and support to our clients, ensuring the availability and timely delivery of critical spare parts. As a key member of our team, you will collaborate with various departments to streamline processes, enhance customer satisfaction, and contribute to the overall success of our operations. If you are passionate about sales, have a keen eye for detail, and thrive in an environment that requires self-motivation and the ability to deal with ambiguity, we invite you to be a part of our innovative and customer-focused team.

Who is Siemens Energy?
 

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment. 

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. 

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo 

Our Commitment to Diversity
 

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Rewards/Benefits
 

• Career growth and development opportunities 
• Supportive work culture and a healthy work- life balance 
• Flexible work environment with flex hours, telecommuting and digital workspaces. 
• Competitive total rewards package 
• Flexible benefits and savings programs 
• Rewarding vacation entitlement
• Parental leave 
• Profit sharing 
• Contribute to our social responsibility initiatives 
• Diversity and inclusivity focused 

Jobs & Careers: 
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