Legal Services Manager - Newcastle upon Tyne - International Firm

Are you a lawyer looking for something a bit different?Legal Services Manager – Newcastle We are working with a leading global law firm to recruit a Legal Services Manager to join their established and growing Legal Services function in Newcastle. This is a fantastic opportunity to take on a key leadership role within an innovative and forward-thinking environment.The Opportunity You will join a large and dynamic Legal Services Team made up of 50+ paralegals and legal professionals, supporting a wide range of practice areas across multiple jurisdictions. The team plays a central role in delivering efficient, high-quality, and increasingly tech-enabled legal services. This role offers the chance to combine people leadership, operational management, and legal expertise, with real scope to shape and influence the ongoing development of the team.The Role Working closely with senior leadership, you will be responsible for the day-to-day management and strategic oversight of the paralegal function. You will play a key role in ensuring the smooth delivery of work, maintaining high standards, and supporting the continued growth of the team. Key responsibilities will include:

• Leading, supervising, and developing a large team of paralegals
• Managing workflow, resource allocation, and utilisation across multiple workstreams
• Acting as a key point of contact for internal stakeholders, ensuring expectations are effectively managed
• Supporting recruitment, onboarding, and performance management
• Driving operational efficiency and best practice across the team
• Mentoring and supporting junior legal professionals in their development

Key Focus AreasTeam Leadership & Operations

• Overseeing day-to-day team management and performance
• Ensuring effective processes and procedures are in place
• Monitoring productivity, time recording, and financial performance

Stakeholder Management & Business Development

• Building strong relationships with internal clients across the firm
• Acting as an ambassador for the team and identifying opportunities to grow workflow
• Managing expectations and engaging confidently on delivery and commercial matters

Quality & Risk

• Maintaining high standards of work through robust quality control
• Identifying and mitigating risks across workstreams

Mentorship & Development

• Supporting the ongoing development of paralegals
• Promoting a collaborative, inclusive, and high-performing team culture

About You

• Strong commercial awareness and a client-focused approach
• Excellent organisational and communication skills
• Ability to work effectively in a fast-paced, high-volume environment
• A proactive, solutions-driven mindset

Desirable:

• Qualified Solicitor with experience in a commercial or international practice (private practice or in-house)
• Experience managing or supervising junior legal professionals within a corporate/commercial environment

Why Apply?

• Join a highly regarded, international law firm
• Take on a visible leadership role within a growing and innovative team
• Work in a collaborative and supportive environment
• Be part of a function driving change in how legal services are delivered

For a confidential discussion or further information, please get in touch with Beth Livings at QED Legal.