HAYS
Neighbourhood Manager (FTC – Liverpool)
We have an exciting opportunity to recruit a Neighbourhood Manager on a FTC for a minimum of 9 months in Liverpool on behalf of an established housing association.
Your new role
- Assisting with the management of the Neighbourhoods team to deliver high-quality housing management services including performance management
- Dealing with employee related issues such as inductions, training, sickness, absence, grievance and disciplinary
- Assisting with audits, reviews and creation/delivery of neighbourhood plans, strategies, policies and procedures
- Working closely with internal colleagues & stakeholders to ensure the effective delivery of housing & tenancy management services
- Encouraging and leading on effective resident involvement and fostering excellent customer relationships
What you’ll need to succeed
- Experience of managing a high-performing team to deliver against KPIs and excellent customer service
- Strong stakeholder management skills and facilitating excellent relationships with customers, colleagues and external partners
- Good knowledge of housing management, technical services, housing law and best practice relating to neighbourhood/tenancy management
- Ability to demonstrate a strong, personal leadership style that fosters confidence in staff, residents and stakeholders
What you’ll get in return
- Fixed term contract
- Competitive salary
- Hybrid working
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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