Operations Relationship Manager


    Location
    London
    Date

    HAYS

    Facilities Manager for a cluster of healthcare centres across North London

    Your new company

    A company set out to improve community-based health and social care services by working to improve the NHS estate through public-private partnerships.

    Your new role

    The Operations & Relationship Manager (ORM) role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites. The role works closely with the property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation.
    The ORM role will report into a Portfolio Manager within the Region and Property Portfolio they are assigned to. Along with working with the Customer Services Manager (Quality & Improvement) and other departments.

    What you’ll need to succeed

  • Minimum 2 years’ experience in Facilities Management and/or appropriate qualification in Site Management and/or Facilities Management (IWFM level 3 or above) above).
  • Experience of presenting complex information to working groups across the health and social care community.
  • Experience of financial management including monitoring budgets.
  • Ability to develop effective networks with stakeholders within and outside the health sector. Ability to manage and work under pressure autonomously, within resources and to tight deadlines.
  • Good working knowledge of health care and primary health care services.
  • Understanding of healthcare systems within organisations.
  • Health and safety training e.g. IOSH/NEBOSH. .
  • Experience in supervising a small team.
  • What you’ll get in return

    An initial 6-month contract with the scope for growth and potential of extension/ permanent opportunity
    What you need to do now

    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
    If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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