Breast Cancer Now
About us
We re Breast Cancer Now, the research and support charity. We re the place to turn to for anything and everything to do with breast cancer. However you re experiencing breast cancer, we re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We ve an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues. You ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. You ll also help drive forward improvement of our supporter experience, so the role suits someone with a proactive approach.
About you
We re looking for someone enthusiastic and passionate about delivering an excellent supporter experience. You ll enjoy building relationships and find it easy to make conversations with others. Ideally with a keen eye for detail, you ll be part of a close team committed to creating the best outcomes for our supporters and colleagues. If you re a self-starter, keen to grow your experience within a customer service role and develop your knowledge of the charity sector, we d love to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone who works for us, works with us, supports us and who we support.
Closing date
9am on Thursday 13 February 2025
Interview date
Wednesday 19 and Thursday 20 February 2025
