Transformation of Industry
A Snapshot of Your Day
Siemens Energy is looking for a Technical Customer Service
Coordinator for the Electrification Automation Digitalization (EAD) Solutions
Business Unit located in Milan. Our customers are Shipbuilder and their service
team, Yacht/Vessels Captain and chief engineers, Papermill and other productive
industries in which our solutions are installed.
You will join a dynamic and business growing Service Team,
play the crucial role in ensuring high quality services to our customers
efficiently, optimally and proactively.
How You’ll Make an Impact
- Provide technical support
to service personnel and clients to resolve complex technical issues and
ensure systems operate correctly. - Coordinate and lead the
team of technicians, ensuring that maintenance and service activities are
carried out efficiently and professionally. - Plan preventive and
corrective maintenance activities to ensure the optimal functioning of the
solution, prioritizing the requests based on contractual agreements or
opportunities in collaboration with Project and Service team ! - Handle resources,
including materials, tools and suppliers, necessary to perform service
activities efficiently and in compliance with safety standards. - Establish and manage
relationships with clients, ensuring their needs are met and timely,
high-quality solutions are provided. Harvest service opportunity while
growing the trust in S.E! - Provide ongoing training
and support to service personnel to ensure they stay up to date with new
technologies and maintenance methodologies. - Implement KPIs and
customer satisfaction, in cooperation with service management and EAD
targets.
What You Bring
- High school education in industrial
automation or a degree in engineering automation and control, or an
equivalent combination of education and experience. - Commissioning and service
background for at least 4-5 years in fields of our interest is required.
Knowledge of the variable frequency drives technique and synchronous and
asynchronous motors, including commissioning and service activities. - Italian and English both
spoken and written. Additional EU languages are highly appreciated. - Drive license: B
- Control systems theory
applicable to an inland DC Grid. Electro-technical fundamental related to
Low Voltages distribution grid - Ability to work in a
multidisciplinary and diverse team also composed of colleagues from other
countries. - Customer orientation,
Strong ability to multitask and prioritize work. - Strong orientation to
analyze methods and ways to find ideas for improvements.
About the Team
Our Transformation of Industry
division is
decarbonizing the industrial sector. Increasing electrification and efficiency
are key and demand for green H2 and derivative fuels will rise. We enable
decarbonization of the industrial sector and the transition to sustainable
processes, building on a strong industrial customer base, a global network,
diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy
technology company. We meet the growing energy demand across 90+ countries
while ensuring our climate is protected. With more than 94,000 dedicated
employees, we not only generate electricity for over 16% of the global
community, but we’re also using our technology to help protect people and the
environment.
Our global team is committed to making sustainable,
reliable, and affordable energy a reality by pushing the boundaries of what is
possible. We uphold a 150-year legacy of innovation that encourages our search
for people who will support our focus on decarbonization, new technologies, and
energy transformation.
Find out how you can make a difference at Siemens Energy:
https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we
generate power. We run on inclusion and our combined creative energy is fueled
by over 130 nationalities. Siemens Energy celebrates character – no matter what
ethnic background, gender, age, religion, identity, or disability. We energize
society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Enjoy a stable permanent
employment in a company with a long history in innovation and technology - Flexibility: trustful
environment with an inclusive and flexible way of working driven by
results; hybrid and remote working enabled by innovative tools and
devices, personal computer and smartphone; wi-fi connection reimbursement. - Collaborate with
experienced experts in an international environment - Opportunities to work on a
variety of innovative projects - Seize individual
development and training opportunities, from job specific to soft skills - Welfare: flexible welfare
programs and health insurance extendable to your family; professional and
extraprofessional accident insurance; free on-site lunch options. - Never stop growing: plenty
opportunities for continuous and individual learning journeys
https://jobs.siemens-energy.com/jobs
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