Tenancy Specialist – London


    Location
    London
    Date

    Reed

    Job Responsibilities:

    1. Investigating Reports of Antisocial Behaviour:

      • Conduct thorough investigations into reports of antisocial behaviour, ensuring adherence to established policies and procedures.
      • Ensure compliance with service level agreements (SLAs) for response times and follow-up actions.
    2. Managing Fraud Cases:

      • Oversee fraud cases, although infrequent, ensuring they are handled with due diligence and in accordance with legal and organizational guidelines.
    3. Legal and Court-Related Duties:

      • Attend court sessions as required.
      • Issue warning notices and draft legal paperwork, including warnings and other necessary documents.
      • Attend evictions and liaise with law enforcement as needed.
    4. Collaboration and Multi-Agency Work:

      • Work closely with various teams, including the police, local authorities, and support groups such as domestic violence support services.
      • Participate in professional meetings, including child protection meetings and Multi-Agency Risk Assessment Conferences (MARACs).
    5. Safeguarding:

      • Ensure safeguarding measures are in place and adhered to, providing a safe environment for all stakeholders.
    6. Work Environment:

      • Split work between two days in the office and the remainder working from home.
      • Participate in monthly team days and other occasional in-office requirements.